Messaging

    Professional communication without the chaos

    Keep all teacher-parent communication in one place. Threaded messages, reusable templates, and email notifications — no more scattered WhatsApp groups.

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    SC

    Sarah Chen

    Parent of Olivia Chen · Piano

    Online
    Hi Sarah — just a quick update. Olivia did really well with her scales today. She's ready to start the Grade 5 pieces.
    14:32
    That's wonderful news! She's been practising a lot at home. Any particular pieces you'd recommend starting with?
    15:10
    I'd suggest starting with the Bagatelle — it's a great fit for her style. I've attached the sheet music to her practice assignments.
    15:24
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    The Problem

    Communication shouldn't mean chaos

    WhatsApp at 10pm, emails buried in spam, and text messages you forgot to reply to.

    Messages everywhere

    WhatsApp, email, text, Facebook — parents message on whatever platform they prefer, and you lose track.

    Repetitive messages

    Typing the same term reminder, payment nudge, or schedule update for every parent individually.

    No professional boundary

    Personal phone number shared with parents. Messages at all hours. No work-life separation.

    The Solution

    Messaging designed for music schools

    One inbox for all parent communication. Professional, threaded, and connected to your schedule and billing.

    Unified inbox

    All parent messages in one place. No more switching between apps. Read, reply, and track from LessonLoop.

    Direct messaging

    Send messages to individual parents or guardians. Threaded conversations keep context clear.

    Message templates

    Create reusable templates for term reminders, payment nudges, cancellation notices, and more.

    Bulk messaging

    Send announcements to all parents, a specific teacher's families, or a hand-picked group.

    Email notifications

    Parents receive email alerts for new messages. They click through to the portal to read and reply.

    Professional boundaries

    No personal phone numbers needed. Communication stays within the platform with clear work-life separation.

    Templates

    Write it once. Reuse it forever.

    Create templates for your most common messages — term reminders, payment nudges, schedule changes. Personalise with student names and send in seconds.

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    Explore the parent portal

    Term reminder

    A reminder that the new term begins on...

    Template

    Payment nudge

    Your invoice #INV-2026-041 is now overdue...

    Template

    Schedule change

    Please note that lessons on Friday 14th...

    Template
    Create unlimited custom templates

    Messaging in three steps

    01

    Write or pick a template

    Compose from scratch or choose a saved template. Personalise with student or guardian names.

    02

    Send to parents

    Send to one parent, a group, or everyone. Parents get an email notification with a portal link.

    03

    Track and reply

    See read status and replies in your inbox. Threaded conversations keep everything organised.

    Works hand-in-hand with

    Frequently asked questions

    Can parents message teachers directly?
    Yes. Parents send messages from the portal. Teachers receive them in their LessonLoop inbox. Everything stays in one professional thread.
    Can I send bulk messages?
    Yes. Use messaging templates to send announcements to all parents, a specific class, or selected guardians.
    Are messages stored securely?
    Yes. All messages are encrypted in transit and at rest. Messages are isolated per organisation with row-level security.
    Can I use message templates?
    Absolutely. Create reusable templates for common communications — term reminders, payment nudges, schedule changes, and more.
    Do parents get email notifications for messages?
    Yes. When a teacher sends a message, parents receive an email notification with a link to view it in the portal.

    Communicate professionally. Reclaim your evenings.

    One inbox, message templates, and email notifications. Keep parent communication professional and in one place.

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